Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit and interact with our gaming platform. We are committed to transparency regarding data collection practices and your privacy rights under UK data protection legislation. Last updated: January 22, 2026.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. These files contain information that is transferred to your device’s hard drive and enable us to recognise your browser and capture certain information. Cookies help us provide you with a better user experience by remembering your preferences, login details, and gaming activities.
Similar technologies include web beacons, pixel tags, local storage objects, and other tracking mechanisms that serve comparable functions to traditional cookies. These technologies work together to enhance your gaming experience while ensuring our platform operates securely and efficiently.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, security, and login authentication | Session or up to 12 months |
| Performance Cookies | Collect information about website usage and performance optimization | Up to 24 months |
| Functional Cookies | Remember user preferences, language settings, and personalisation options | Up to 12 months |
| Marketing Cookies | Track user behaviour for targeted advertising and promotional campaigns | Up to 24 months |
Essential cookies are necessary for our gaming platform to function properly and cannot be disabled in our systems. These cookies enable core functionality such as security, network management, and accessibility features required for responsible gaming operations.
Specific Gaming Platform Uses
Within the context of our online gaming services, cookies serve several critical functions specific to the gambling industry. We use cookies to maintain game session integrity, track responsible gaming limits, and ensure compliance with UK Gambling Commission regulations.
- Game session management and continuity across different gaming products
- Implementation of deposit limits, loss limits, and session time restrictions
- Fraud prevention and detection of unusual gaming patterns
- Age verification and player protection measure enforcement
- Bonus tracking and promotional offer personalisation
- Gaming history preservation and account activity monitoring
- Compliance reporting and regulatory audit trail maintenance
Performance cookies help us understand how players interact with different gaming products, allowing us to optimise game loading times, improve user interfaces, and identify popular gaming categories. This data is analysed in aggregate form to enhance overall platform performance.
Third-Party Cookies
We work with carefully selected third-party service providers who may place their own cookies on your device. These partners help us deliver advertising, process payments, provide customer support, and ensure platform security. Third-party cookies are subject to the respective privacy policies of these external providers.
Our third-party partners include payment processors, advertising networks, analytics providers, and software suppliers specialising in gaming technology. We maintain data processing agreements with all partners to ensure compliance with UK GDPR requirements and maintain appropriate security standards.
Social media platforms may also place cookies when you interact with social sharing features or promotional content. These cookies enable social media integration and may be used for advertising purposes by the respective social media companies.
Managing Your Cookie Preferences
You have several options for managing cookies and controlling how your data is collected and used. Most web browsers allow you to control cookies through their settings preferences, and you can typically view, delete, or prevent placement of cookies through browser controls.
- Accept all cookies for full website functionality and personalised experience
- Reject non-essential cookies while maintaining core gaming platform access
- Customise cookie preferences by category through our preference centre
- Use browser settings to block or delete cookies manually
- Enable private or incognito browsing modes for reduced tracking
Please note that disabling certain cookies may impact your gaming experience and limit access to personalised features. Essential cookies required for platform security and basic functionality cannot be disabled while maintaining account access.
Browser-Specific Instructions
Different browsers provide various methods for managing cookie settings. Below are instructions for the most commonly used browsers to help you control cookie placement and deletion.
- Chrome: Access Settings > Privacy and Security > Cookies and other site data
- Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Select Settings > Cookies and site permissions > Cookies and site data
- Opera: Choose Settings > Advanced > Privacy & security > Site Settings
Mobile browsers also provide cookie management options, typically found within browser settings under privacy or security sections. Please consult your specific browser’s help documentation for detailed instructions on managing cookies and tracking preferences.
Your Rights and Contact Information
Under UK data protection law, you have specific rights regarding cookies and personal data collection. You may withdraw consent for non-essential cookies at any time, request information about cookies placed on your device, and exercise data subject rights including access, rectification, and erasure.
We are committed to respecting your privacy choices and providing transparent information about our cookie practices. If you have questions about this Cookie Policy, wish to exercise your rights, or need assistance managing your cookie preferences, please contact our Data Protection team.
This Cookie Policy may be updated periodically to reflect changes in technology, legal requirements, or business practices. We will notify registered users of significant changes through account notifications or website announcements. Continued use of our gaming platform following policy updates constitutes acceptance of the revised terms.
For complaints or concerns about our cookie practices, you have the right to contact the Information Commissioner’s Office (ICO), the UK’s independent data protection authority, which supervises compliance with data protection legislation.